This website is operated by AARTO LLP, a Limited Liability Partnership registered under the laws of India and trading under the brand name "Aartdeco" ("we", "us", "our", or "Aartdeco"). We specialize in handcrafted home décor, sculptures, lighting, and art objects.

By accessing our website, creating an account, or purchasing from us, you ("user", "customer", or "you") agree to be bound by these Terms and Conditions ("Terms"). These Terms apply to all users of the website. If you do not agree with any part of these Terms, please discontinue use of the website.

Please read these Terms carefully before making a purchase. Together with our Privacy Policy, they form the complete agreement between you and Aartdeco regarding your use of the website and our services.

These Terms were last updated on 11 June 2026. We reserve the right to modify or update them at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

About Our Products: The Nature of Handcraft

All products sold on the Aartdeco website are handmade by skilled artisans. This is fundamental to understanding what you are purchasing and sets the terms under which products are offered, described, and sold.

Each Piece is Unique

Because our products are crafted entirely by hand — rather than manufactured by machine — no two pieces are identical. Natural variation in colour, texture, surface finish, grain, patina, weight, dimensions, and form is an inherent and celebrated characteristic of handmade goods, not a defect. Such variations are part of the craft and are to be expected by the buyer.

Product photographs on our website are representative of the type and style of each piece but may not exactly replicate the specific item you receive. We make every effort to photograph products accurately and in honest lighting conditions; however, the following variations are normal and shall not constitute grounds for a return or complaint:

• Minor differences in surface colour, tone, or patina from piece to piece.
• Slight variation in dimensions (typically within 5–10% of stated measurements).
• Differences in texture, markings, or grain in wood, metal, or mixed-media surfaces.
• Tool marks, hand-finishing marks, or minor surface irregularities consistent with handcraft.
• Natural oxidation or tonal shift in metal finishes (brass, copper, iron) over time.

By purchasing from Aartdeco, you acknowledge and accept that such variations are intrinsic to the handmade nature of our products.

Materials

Our home décor and art objects may incorporate one or more of the following materials: brass, copper, iron, aluminium, mild steel, reclaimed wood, teak, mango wood, mixed metals, natural stone elements, glass, or any other material and finishing agents including lacquer, foil, wax, oil, and paint. Specific material compositions are described on individual product pages wherever possible.

Care Instructions

Given the materials involved in our products, proper care is essential to maintain their integrity and appearance. The following care guidelines apply to our range.

Metal Surfaces (Brass, Copper, Iron, Aluminium, or any other metal)

• Avoid prolonged exposure to moisture or direct water contact, which may cause oxidation or rust on iron surfaces.
• Brass and copper will naturally develop a patina over time. This is a sign of authenticity. To retain a polished look, clean gently with a soft dry cloth and a small amount of metal polish appropriate to the material.
• Avoid abrasive cleaners, acidic solutions, or harsh chemicals on any metal surface.
• Do not submerge metal components in water.

Wood Surfaces

• Keep wood pieces away from direct sunlight for extended periods, which may cause fading or cracking.
• Avoid placing near heat sources, air conditioning vents, or areas of extreme humidity.
• Wipe clean with a slightly damp cloth and dry immediately. Do not use wet cloths or leave moisture on the surface.
• Periodically condition with a food-grade or furniture-grade wood oil or wax to maintain lustre.

Fragile or Mixed-Media Elements

• Handle all pieces with care, particularly those combining metal and wood or featuring protruding sculptural elements.
• Place on stable, level surfaces. Do not subject to heavy impact, pressure, or being dropped.
• When cleaning, disassemble any removable elements where possible and clean separately.

Aartdeco shall not be held responsible for damage resulting from improper care, handling, or storage of products after delivery.

Product Descriptions and Accuracy

We make every reasonable effort to ensure that product descriptions, dimensions, material details, and images are accurate at the time of listing. However, we do not warrant that descriptions are free from errors or omissions. In the event of an inaccuracy, we reserve the right to correct it at any time. If a material error affects your order, we will contact you before proceeding.

Dimensions stated are approximate. Handmade objects are not produced to engineering tolerances and should be understood accordingly. If precise measurements are critical to your purchase (e.g. for a specific shelf, niche, or installation), we recommend contacting us before placing your order.

Use of the Website

Eligibility

By using this website, you represent and warrant that:

• You are at least 18 years of age, or are accessing this website under the direct supervision of a parent or legal guardian who has agreed to these Terms on your behalf.
• You have the legal capacity and authority to enter into a binding contract in your jurisdiction.
• Your use of this website does not violate any applicable local, national, or international law or regulation.
• You are not accessing the website from a jurisdiction in which doing so would be prohibited or restricted by law.

Permitted Use

This website is made available for personal, non-commercial use. You may browse, view, and purchase products for your own personal or gifting use. Any commercial use, resale, or redistribution of products purchased from Aartdeco without prior written consent is prohibited.

Prohibited Conduct

You agree that you will not, under any circumstances:

• Use the website for any unlawful purpose or in a manner that violates any applicable laws.
• Attempt to gain unauthorized access to any part of our website, server, or related systems or networks.
• Introduce or transmit any virus, malware, worm, trojan, or other malicious or disruptive code.
• Use any automated tool (bot, scraper, spider, crawler) to access, extract, or copy content from our website without our express written consent.
• Collect or harvest personal data of other users through the website.
• Reproduce, duplicate, resell, or commercially exploit any portion of the website or its content without authorisation.
• Submit false, misleading, or fraudulent information at any point during registration, checkout, or communication with us.
• Engage in any conduct that could damage, impair, or overburden our website's infrastructure or third-party service providers.
• Harass, defame, or engage in discriminatory conduct against any individual or group through our platform.

Violation of any of the above may result in immediate termination of your account and access to the website, and may be reported to appropriate legal authorities.

Third-Party Links and Services

Our website may contain links to third-party websites, payment processors, logistics providers, or other services. These are provided for convenience only. Aartdeco does not endorse, control, or take responsibility for the content, practices, or policies of any third-party service. Any interaction you have with such third parties is entirely at your own risk and subject to their respective terms.

Website Availability

We make reasonable efforts to ensure the website is available at all times. However, we do not guarantee uninterrupted, timely, or error-free access. We reserve the right to suspend, modify, or discontinue any part of the website at any time, with or without notice, for maintenance, updates, or any other reason. We shall not be liable to you or any third party for any such interruption or discontinuance.

Account Registration

Creating an Account

Certain features of our website, including order tracking and purchase history, require you to register an account. When registering, you agree to provide accurate, complete, and current information including your full name, a valid email address, a secure password, and a valid shipping address.

You may not register an account on behalf of another person without their explicit consent, or create accounts using false identities.

Account Security

You are solely and fully responsible for maintaining the confidentiality of your account login credentials. You agree not to share your password with any third party. Any action taken through your account — whether or not authorised by you — is your responsibility. If you suspect any unauthorised use of your account, you must notify us immediately at aartdeco@aarto.in.

Aartdeco shall not be liable for any losses resulting from compromised credentials caused by your failure to maintain reasonable account security.

Account Termination

We reserve the right to suspend or permanently terminate your account at our sole discretion, at any time and without prior notice, if we reasonably believe you have:

• Violated any provision of these Terms.
• Engaged in fraudulent, abusive, or unlawful activity.
• Provided false or misleading information during registration or at any subsequent point.
• Placed orders with the intent to defraud or cause harm to Aartdeco or its partners.

You may also request the deletion of your account by contacting us at aartdeco@aarto.in. Upon deletion, your personal data will be handled in accordance with our Privacy Policy.

One Account Per Person

Each individual may maintain only one registered account. The creation of multiple accounts by the same individual — whether to exploit promotions, circumvent purchase restrictions, or for any other reason — is prohibited and may result in all associated accounts being suspended.

Orders and Purchase

Placing an Order

By placing an order on our website, you are making a formal offer to purchase the selected product(s) at the stated price, subject to these Terms. Submitting an order does not constitute a confirmed sale. A binding contract between you and Aartdeco is formed only upon our written confirmation of your order, sent to the email address you provided at checkout.

We reserve the right to accept or reject any order at our sole discretion and without obligation to provide reasons. Circumstances in which we may reject an order include, but are not limited to:

• The product being unavailable or no longer in stock after your order is placed.
• An error in pricing, description, or product information on the website.
• Suspected fraudulent activity or misuse of promotional offers.
• Inability to verify payment or billing information.
• Restrictions on sale to certain geographies or individuals.

Pricing

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable GST unless explicitly stated otherwise. Prices do not include shipping charges, which are calculated separately at checkout based on your delivery location and order weight.

Prices are subject to change at any time and without prior notice. The price applicable to your order is the price displayed at the time you complete checkout and receive order confirmation. We shall not be bound by any incorrect price displayed due to a typographical or system error; in such cases, we will contact you before proceeding.

Currency and International Orders

All transactions on the Aartdeco website are processed in Indian Rupees (INR). For international customers, the INR amount will be converted to your local currency by your bank or payment provider at their prevailing exchange rate. Aartdeco has no control over and assumes no responsibility for currency conversion rates, foreign transaction fees, or any additional charges levied by your bank or card issuer.

Promotional Offers and Discount Codes

From time to time, we may offer promotional discounts, coupon codes, or special pricing. Such offers are subject to their own terms and are valid only for the period specified. Promotional codes cannot be combined with other offers unless explicitly stated. We reserve the right to withdraw or modify any promotion at any time without prior notice. Abuse of promotional codes may result in order cancellation and account suspension.

Payment

Accepted Payment Methods

We accept payments through the methods listed on our website at checkout, which may include credit and debit cards, UPI, net banking, and other digital payment options. All payments are processed through secure, encrypted third-party payment gateways. Aartdeco does not store, access, or retain any full card or banking details on its own servers.

Payment Security

All transactions are secured using industry-standard SSL encryption. However, no method of electronic transmission is 100% secure. While we take commercially reasonable steps to protect your payment information, we cannot guarantee absolute security and shall not be liable for any breach that is beyond our reasonable control.

Failed or Declined Payments

If your payment is declined, your order will not be confirmed. You will be notified and given the opportunity to retry with an alternative payment method. Aartdeco shall not be responsible for any charges, overdraft fees, or penalties imposed by your bank or payment provider in connection with a declined transaction.

GST and Taxation

Applicable Goods and Services Tax (GST) is excluded in the listed price of all products unless otherwise stated. Aartdeco is registered under the GST framework in India, and a compliant tax invoice will be issued with each confirmed order. It is the buyer's responsibility to comply with any additional tax obligations applicable in their own jurisdiction, particularly for international orders.

Fraudulent Transactions

Aartdeco reserves the right to cancel orders and suspend accounts where fraudulent payment activity is suspected. We may cooperate with payment processors, banks, and law enforcement authorities to investigate and prosecute fraudulent transactions.

Intellectual Property

Ownership

All content on the Aartdeco website — including but not limited to product photographs, artwork, design files, graphic assets, written descriptions, blog content, brand identity elements (logo, wordmark, colour palette), and the overall design and architecture of the website — is the exclusive intellectual property of AARTO LLP or its licensed contributors.

The handmade designs, motifs, forms, and artistic concepts embodied in our products are original works created by our artisans and designers, and ownership of those creative works vests in AARTO LLP.

Restricted Use

No content, image, design, product form, or written material from this website may be:

• Reproduced, copied, or duplicated in any form.
• Commercially used, sold, or licensed without prior written consent from AARTO LLP.
• Modified, reverse-engineered, or used to create derivative works.
• Used in any manner that implies endorsement without our explicit permission.

Customer Sharing Rights

We warmly encourage customers who have purchased our products to share photographs of their pieces on social media. You are permitted to share images of products you have purchased, provided that:

• You credit Aartdeco clearly in the post (e.g., @aartdeco.living or #aartdeco).
• The image is used in a personal, non-commercial context only.
• The image is not altered in a manner that misrepresents the product or the brand.
• The post does not imply any formal affiliation, endorsement deal, or brand partnership with Aartdeco unless one has been formally agreed in writing.

We may, at our discretion, reshare customer content on our own channels. By tagging us or using our branded hashtag, you grant AARTO LLP a non-exclusive, royalty-free licence to reshare your image with appropriate credit.

Trademarks

"Aartdeco", the Aartdeco logo, and any associated brand marks are trademarks of AARTO LLP. They may not be used without our prior written consent in any context that could cause confusion, imply endorsement, or dilute the brand.

Reporting Infringement

If you believe that any content on our website infringes your intellectual property rights, please notify us in writing at aartdeco@aarto.in with full details of the alleged infringement, including your ownership claim and the specific content in question. We will investigate and respond in good faith.

User Submissions and Feedback

If you submit reviews, comments, product feedback, creative suggestions, or any other content to us — whether through the website, by email, or through social media — you grant AARTO LLP a non-exclusive, irrevocable, royalty-free, worldwide licence to use, reproduce, publish, translate, and distribute such content in any medium and for any lawful commercial or promotional purpose, without compensation or attribution obligation.

You represent that any content you submit is your original work, does not infringe the rights of any third party, is not defamatory or unlawful, and does not contain any malicious code or harmful content.

Aartdeco reserves the right, but is not obligated, to moderate, edit, or remove any user-submitted content at its sole discretion without notice.

Personal Information and Privacy

Your use of this website and submission of personal information through it is governed by our Privacy Policy, which is incorporated into these Terms by reference and available in our Privacy and Cookie Policy The Privacy and Cookie Policy sets out in detail how we collect, use, store, share, and protect your personal information, and your rights in relation to it.

AARTO LLP handles all personal data in compliance with the applicable data protection laws of India, including the Digital Personal Data Protection Act, 2023, and, to the extent applicable, the data protection laws of other jurisdictions from which we receive customers.

By using our website, you consent to the collection and processing of your personal information as described in our Privacy and Cookie Policy.

Disclaimers and Limitation of Liability

Website Disclaimer

The Aartdeco website and all content thereon are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the website will be error-free, uninterrupted, virus-free, or that defects will be corrected.

Product Disclaimer

While we take great pride in the quality of our handcrafted products, we do not warrant that any product will meet your specific aesthetic expectations, given the inherent variation of handmade goods. Our products are decorative art objects and home décor items; they are not warranted for structural load-bearing use, outdoor installation (unless explicitly stated), or any purpose other than that described on the product page.

Limitation of Liability

To the maximum extent permitted by applicable law, AARTO LLP, its partners, directors, employees, agents, artisans, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or in connection with:

• Your use of or inability to use the website.
• Your purchase, receipt, or use of any product.
• Any error, inaccuracy, or omission in website content.
• Any unauthorized access to or alteration of your account or data.
• Any third-party conduct or content linked to or from our website.

In all cases where liability is established and cannot be excluded by law, our total aggregate liability to you shall not exceed the amount actually paid by you for the specific product or transaction giving rise to the claim.

Force Majeure

Aartdeco shall not be held liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics or pandemics, war, civil unrest, government actions, power failures, strikes, or disruptions to telecommunications or internet infrastructure.

Indemnification

You agree to indemnify, defend, and hold harmless AARTO LLP, its LLP partners, directors, officers, employees, artisans, agents, contractors, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of any provision of these Terms.
• Your violation of any applicable law or regulation.
• Your infringement of any intellectual property or other rights of any third party.
• Any content or information you submit to us through the website.
• Your fraudulent or unauthorised use of the website or our products.

Termination

These Terms remain in effect for as long as you use the website or maintain an account with us. We may terminate or suspend your access to all or any part of the website at any time, with or without cause, with or without notice, effective immediately.

All obligations and liabilities of both parties that arose prior to the date of termination shall survive termination of these Terms for all purposes, including payment obligations, intellectual property restrictions, indemnification obligations, and governing law provisions.

Upon termination of your account, you lose the right to access any features or content associated with that account. Any pending orders at the time of termination will be handled at our discretion.

Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes), shall be governed by and construed in accordance with the laws of the Republic of India.

Jurisdiction

Subject to the arbitration clause below, any legal proceedings arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India. By using this website, you irrevocably submit to this jurisdiction.

Dispute Resolution — Informal Resolution First

Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute informally. You may contact us at aartdeco@aarto.in describing the nature of your dispute and the resolution sought. We will make a good-faith effort to respond and resolve the matter within 15 business days.

Arbitration

If informal resolution is unsuccessful, any dispute, controversy, or claim arising from or related to these Terms, or the breach, termination, or invalidity thereof, shall be resolved by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India), as amended. The seat of arbitration shall be Kolkata, West Bengal. The proceedings shall be conducted in English. The arbitral award shall be final and binding on both parties.

International Users

If you are accessing this website from outside India, you do so on your own initiative and are responsible for compliance with the laws of your own country. Aartdeco makes no representation that the products or services offered are available, appropriate, or lawful in all jurisdictions. Regardless of where you are located, these Terms are governed by Indian law and disputes remain subject to Indian jurisdiction.

Severability and Waiver

If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed from the Terms. The validity and enforceability of all remaining provisions shall not be affected.

The failure of Aartdeco to exercise or enforce any right or provision of these Terms at any time shall not constitute a waiver of that right or provision. A waiver will only be effective if made in writing and signed by an authorised representative of AARTO LLP.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and AARTO LLP with respect to your use of the Aartdeco website and the purchase of our products. They supersede all prior communications, representations, agreements, or understandings — whether written or oral — relating to the same subject matter.

No employee, agent, or partner of AARTO LLP has the authority to vary these Terms orally. Any modification to these Terms must be made in writing and published on this website to be valid.

Changes to These Terms

We reserve the right to update, revise, or replace any part of these Terms at any time at our sole discretion. Changes will take effect immediately upon being posted to this page, with the Effective Date updated accordingly. It is your responsibility to review these Terms periodically.

Your continued use of the Aartdeco website or any purchase made after the revised Terms are posted constitutes your acceptance of those revised Terms. If you do not agree with any revision, you must discontinue use of the website.